Chapman & Tyler in service went above & beyond to provide great service. I appreciate the time & effort put forth to get my 2010 Equinox repaired. They have won my business & loyalty!
Ryan C. an excellent service member. He always follows all the service and advises only what is required. I have received rapid replies to all my messages. When Ryan says he will get back to you, he keeps his word. I also, want to give credit to Syed, because any questions I may have or my family are always answered quickly with expert advise.
I had set up an appointment for my one year service with Ryan Cronin. He greeted me and after the service was completed, talked with me about any concerns. Nice, friendly consultant.
Robert Hines was a pleasure to work with. After visiting several competing dealerships, I ended up at Chapman for a stress free purchase experience.
My family and I have purchased over five cars from Carlos Lopez. I am amazed at his customer service and his hard work he does. I will continue buying from Chapman as long as he continues to work there.
Keyon was very professional and informative regarding the whole experience. The Chapman staff made the purchase of my new Silverado an example of an organization who values their customers and show it in all they do. Very impressive.
Great sales man
This is the BEST DEALERSHIP I have ever used. Everything was seamless and transparent. They weren't pushy at all. Very nice and explained everything step by step. According to my credit score I was going to get high interest but when David took it to the back and called finance company he got me 3% lower...Maybe best I cried alligator tears :-) Danny was an excellent sales rep and Sam made all off my financial paperwork easy and smooth. I highly recommend this dealership for new and used car sales! Oh and they owe me a sparkly sunshade. Use Danny and he will get you one too!! So happy, Shari
The 1st salesman we worked with us blew us off, then the manager assigned Ike to us and he went out his way to show us everything we wanted to see and worked us through a deal
Easiest transaction EVER! Enrique went above and beyond in Professional Service! He brought the Chevrolet Colorado we wanted to look at, over to our house. We test drove it, he answered all of our questions and got us the best deal possible! Within 24 hours, he brought our new truck to us and drove back in our previous vehicle. Thank you so much Enrique!
I will definitely be back to buy another car in the future. Great experience
I just had another great experience buying my third Silverado from Chapman. I previously bought and subsequently traded a 2011 and 2014. I now have a 2020. The Chapman experience is what keeps bringing me back. Staff are friendly, not pushy, straightforward, willing to go the extra mile to get it right. This time, Corey, Travis and Tyler were A+. I have no doubt that I will be back in 3-4 years!
From sales to financing I was very pleased with my experience. I would recommend this dealership to anyone considering buying a car.
They walked me through the process for the end of lease on my car and helped me figure out figure out my best option. new car with no out of pocket. Thanks you.
Zenon made the deal happen exactly like he said. Very friendly and knowledgeable on what he is doing. This is my 3rd purchase from Zenon and he has right on every time.
Every single representative that I interacted with from the start of my purchase through the end was amazing. I want to thank Dan Landers and Ray Russo specifically for all of the effort and dedication they exemplified perfectly during my experience. I am grateful for Chapman!
Just wanted to compliment both your sales team ( Robert) and finance manager (Dan) for a terrificjob they both done.
Jason was amazing to work with, funny, efficient and found what worked for me.
Just want to send a HUGE shout-out to my salesperson Jason (who took care of me in Kasey's absence), & manager David Smith for an awesome sales experience! Got everything handled in a timely fashion, and, did go above & beyond to keep me as a repeat sales customer! Keep up the great work!
They all did a great job to make sure I was satisfied!
Great customer service from all staff at CHAPMAN !!! Thank you all HAPPY HOLIDAYS