Reviews
Great sales man
This is the BEST DEALERSHIP I have ever used. Everything was seamless and transparent. They weren't pushy at all. Very nice and explained everything step by step. According to my credit score I was going to get high interest but when David took it to the back and called finance company he got me 3% lower...Maybe best I cried alligator tears :-) Danny was an excellent sales rep and Sam made all off my financial paperwork easy and smooth. I highly recommend this dealership for new and used car sales! Oh and they owe me a sparkly sunshade. Use Danny and he will get you one too!! So happy, Shari
The 1st salesman we worked with us blew us off, then the manager assigned Ike to us and he went out his way to show us everything we wanted to see and worked us through a deal
Easiest transaction EVER! Enrique went above and beyond in Professional Service! He brought the Chevrolet Colorado we wanted to look at, over to our house. We test drove it, he answered all of our questions and got us the best deal possible! Within 24 hours, he brought our new truck to us and drove back in our previous vehicle. Thank you so much Enrique!
I will definitely be back to buy another car in the future. Great experience
I just had another great experience buying my third Silverado from Chapman. I previously bought and subsequently traded a 2011 and 2014. I now have a 2020. The Chapman experience is what keeps bringing me back. Staff are friendly, not pushy, straightforward, willing to go the extra mile to get it right. This time, Corey, Travis and Tyler were A+. I have no doubt that I will be back in 3-4 years!
From sales to financing I was very pleased with my experience. I would recommend this dealership to anyone considering buying a car.
They walked me through the process for the end of lease on my car and helped me figure out figure out my best option. new car with no out of pocket. Thanks you.
Zenon made the deal happen exactly like he said. Very friendly and knowledgeable on what he is doing. This is my 3rd purchase from Zenon and he has right on every time.
Every single representative that I interacted with from the start of my purchase through the end was amazing. I want to thank Dan Landers and Ray Russo specifically for all of the effort and dedication they exemplified perfectly during my experience. I am grateful for Chapman!
Fast
Just wanted to compliment both your sales team ( Robert) and finance manager (Dan) for a terrificjob they both done.
Jason was amazing to work with, funny, efficient and found what worked for me.
Just want to send a HUGE shout-out to my salesperson Jason (who took care of me in Kasey's absence), & manager David Smith for an awesome sales experience! Got everything handled in a timely fashion, and, did go above & beyond to keep me as a repeat sales customer! Keep up the great work!
They all did a great job to make sure I was satisfied!
Great customer service from all staff at CHAPMAN !!! Thank you all HAPPY HOLIDAYS
My visit and purchase at Chapman's Chevrolet was outstanding by the complete staff
Very happy with the deal I received on my new car. Staff is very friendly and helpful.
This was our 6th purchase from the Chapman family and I’m happy to say that they are my absolute dealer of choice. In fact, 2 family members have been well taken care of by them as well. I greatly appreciate how they have always been transparent and direct in our dealings and have gone the extra mile to make sure we are well taken care of. I’ve met many great people there but I’m especially grateful for the way Travis has worked with and for us. I didn’t know him at all before but he has become a trusted friend that I can lean on. I wouldn’t go anywhere else! Mr Chapman should be very proud of the team he has and I’m very confident in referring them to all of my friends and family, knowing they will be treated extremely well. Thanks again. Rob Dwyer
Linda was phenomenal
Review what
Ronnie, Emily & everyone were very helpful... I will recommend to a friend!
This is my second purchase from a Chapman dealership and just like the first purchase, this was another stellar experience!! I left with all that I had asked for an they even matched every competitor I had inquired about. Shout outs to Duane and Carlos for treating me with respect, fairness and honesty.
They made buying a car easy and fast. Great sales people. All around great??????
Brian young was a great help in my purchase, the whole Chapman team was very professional & helpful for me I would highly recommend them & will buy all my future vehicles from them
Clean, professional, and friendly. Excellent service advisor!
Brain was great very helpful and knowledgeable will be back
David was my service rep and he communicated the additional things that needed attention in a timely manner. The only negative was I arrive for my appointment at 9 am and waited for 10 minutes for someone to greet me. No one came out so I went in and found David. He checked me in and at about 10:05 my truck was still in the driveway. I inquired about that and was told my truck would be next and would take about an hour and a half which meant that the time I was told would be 10:30 am. At that point I call a friend to pick me up. The service tec David was responsive to my questions and informed me of the cost for each additional service item that was added.
I made my appointment Sunday evening and presented at the appropriate time on Monday. The service writer was prompt, courteous, and listened to my concerns. All work performed in a timely manner and the vehicle was clean upon completion.
If I could rate higher than 5 stars I would. You have an amazing team player, David Gile, at your quick lube station. David took time to hear me out while multi-servicing other customers. I have complained about something being wrong with my 2018 Malibu that I purchased 8 months ago but nobody seemed to care since it wasn't coming up on the systems and literally made me feel crazy. I explained the issue to David and he talked to a tech and come to find out it was an accelerated gas pedal issue that's been popping up in the Malibu's. Thanks to David, the tech heard my concerns. While I was sitting at the service center I seen David interact with so many different customers. He handled everyone with care and concern. Best customer service I have seen. This guy needs a raise!
Chapman has had my truck business exclusively for over two decades and have consistently done a great job with PM. Recently, in July, the main service staff failed to contact me after several calls concerning a needed repair: Too busy? Too much business? Construction chaos? Not a normal occurrence & I trust not indicative of future performance. I had to take it elsewhere for the first time for an engine mount replacement.
They always take care of me
good service
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Great service.nice people
We received excellent service and an outstanding attitude from Ron Klement.
Everything was perfect
I had an oil and filter replacement plus I received a free car wash. Everything was great.
Emily, Stephanie and Dan went out of their way to get me exactly what I wanted. I even returned a car and no questions asked they got me what I needed. Kudos to all of them!
Very pleasant to work with, Kristi went way above and beyond in her service. Definitely would recommend this dealership to everyone.
Great service
Jason Sallis was very Professional and exceptional knowledgeable of his inventory. Kind very welcoming and I will definitely suggest and recommend Chapman Chevrolet
Had taken in my vehicle for an oil change. Brandy had set up my appointment and all went smoothly.
na
Very satisfied with service provided.
Both service representatives were courteous and handled my issue promptly.
Thanks guys you made it easy and pleasent
The service representative was very helpful with everything
Great customer service
Gus and Syed worked with me for nearly a year on making my goal a reality. Open and upfront, step by step with the process.
Great service as always ! Thanks, for getting me in on short notice.
The retainer clip on the door lock assembly needed replacing on my 2013 Avalanche. It was an $11 part. It took $261 worth of labor to install it, which seems excessive, plus a $39 "shop supplies" was added to the bill, putting it at over $315! I like Chapmans because they do a good job, but they are pricing themselves out of my price bracket. To Sergio's credit, he did wash my vehicle, which had 4,000 miles of bugs plastered all over the front of the vehicle. I appreciate that!